Privacy Policy

1. Who we are

This website is operated by:

For the purposes of applicable data protection laws, including the General Data Protection Regulation, CodeNekt Enterprise acts as the data controller for the personal data described in this Privacy Policy.

For privacy related questions, you can contact us at:

contact@codenekt.com

2. Personal data we collect

We may collect personal data that you provide directly to us through the website.

Information submitted through contact forms

When you contact CodeNekt Enterprise or submit a request, we may collect:

• First name
• Last name
• Work email address
• Company name
• Job title
• Area of interest
• Information you provide about your project, requirements or organisation
• Any other information you voluntarily include in your message

Please avoid including confidential, sensitive or unnecessary personal information in free text fields.

Technical and usage information

When you visit the website, certain technical information may be collected automatically depending on the technologies and services enabled on the website.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages viewed
• Date and time of access
• General interaction, security and performance data

Where required by law, non essential analytics or tracking technologies will only be used after obtaining your consent.

3. How we use your personal data

We may use personal data to:

• Respond to enquiries and contact requests
• Understand your organisation, project or business requirements
• Arrange demonstrations, meetings or commercial discussions
• Provide information about CodeNekt Enterprise and its services
• Manage prospective and existing business relationships
• Follow up on enquiries
• Maintain business and customer relationship records
• Improve the website, its content and user experience
• Monitor website performance, security and reliability
• Prevent fraud, abuse or misuse of our services
• Comply with legal, regulatory and accounting obligations
• Establish, exercise or defend legal claims

We do not sell personal data.

4. Legal bases for processing

Under the GDPR, we process personal data only where we have a valid legal basis.

Depending on the circumstances, these may include:

Legitimate interests

We may process your information where necessary for our legitimate business interests, including:

• Responding to business enquiries
• Developing commercial relationships
• Managing communications with prospective customers and partners
• Operating and securing our website
• Improving our services

We consider these interests against your rights and freedoms before relying on this legal basis.

Steps before entering into a contract

Where you contact us regarding a potential commercial relationship, integration, partnership or service, processing may be necessary to take steps at your request before entering into a contract.

Contractual necessity

Where you or your organisation has entered into an agreement with us, certain information may be processed where necessary to perform that agreement.

Legal obligations

We may process information where necessary to comply with applicable legal or regulatory requirements.

Consent

Where required, particularly for certain cookies, analytics technologies or optional marketing communications, we may rely on your consent.

Where processing is based on consent, you may withdraw your consent at any time.

5. Business communications

If you contact CodeNekt Enterprise regarding our products, infrastructure or services, we may use the information you provide to respond to you and continue the relevant business conversation.

Where permitted by applicable law, we may also contact existing business contacts regarding relevant CodeNekt developments, products or services based on our legitimate interests.

You may ask us to stop sending optional commercial communications at any time.

6. HubSpot and customer relationship management

CodeNekt Enterprise uses HubSpot as a customer relationship management and business communication platform.

Information submitted through the CodeNekt Enterprise contact form is transmitted to HubSpot and may be stored and processed there for purposes including:

• Managing enquiries
• Recording prospective customer and partner information
• Following up on contact requests
• Managing commercial discussions
• Maintaining customer relationship records
• Organising relevant business communications

HubSpot processes personal data on our behalf in accordance with applicable contractual and data protection requirements.

HubSpot and its subprocessors may process information outside the European Economic Area. Where such transfers occur, appropriate legal safeguards are used as required by applicable data protection law.

7. Other service providers and recipients

We may also share personal data with carefully selected providers that help us operate our website and business.

These may include providers of:

• Website hosting and infrastructure
• Cloud services
• Email and communication services
• Analytics services
• Cybersecurity and monitoring
• Professional legal, accounting or compliance services

Such providers are authorised to process personal data only as necessary to provide services to us and subject to applicable contractual and legal requirements.

We may also disclose information:

• Where required by law or a competent authority
• To protect our legal rights or the rights of others
• In connection with a merger, financing, acquisition, restructuring or transfer of all or part of our business

8. International data transfers

Some of our service providers, including their subprocessors, may process personal data outside Estonia or the European Economic Area.

Where personal data is transferred to a country that has not been recognised as providing an adequate level of protection, we use appropriate safeguards where required by law.

These safeguards may include:

• European Commission Standard Contractual Clauses
• Applicable adequacy decisions
• Additional contractual, organisational or technical safeguards where appropriate

9. Data retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods depend on the nature of the information and our relationship with you.

For example:

• Contact and business enquiry information may be retained while a discussion remains active and for a reasonable period afterwards
• Business relationship records may be retained for the duration of the relationship and applicable legal limitation periods
• Information required for legal, accounting or compliance purposes may be retained for the period required by law
• Technical information may be retained according to our security, hosting and analytics requirements

When personal data is no longer required, we delete or anonymise it where appropriate.

10. Cookies and similar technologies

The website may use cookies or similar technologies necessary for technical operation, security and functionality.

Where analytics or other non essential technologies are enabled, they will be handled in accordance with applicable consent requirements.

Where consent is legally required, such technologies will not be activated until you have made your choice.

You may be able to manage or withdraw your preferences through the cookie settings made available on the website.

11. Data security

We use appropriate technical and organisational measures designed to protect personal data against:

• Unauthorised access
• Accidental loss
• Unauthorised alteration
• Disclosure
• Destruction
• Misuse

However, no internet based system or electronic storage method can guarantee absolute security.

12. Your rights

Subject to applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing based on legitimate interests
• Request portability of certain personal data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a competent data protection supervisory authority

These rights may be subject to legal conditions and exceptions.

To exercise your rights, contact:

contact@codenekt.com

We may need to verify your identity before processing certain requests.

13. Automated decision making

CodeNekt Enterprise does not use personal data submitted through its website contact form to make decisions based solely on automated processing that produce legal or similarly significant effects concerning individuals.

14. Third party websites

The website may contain links to websites and services operated by third parties.

CodeNekt Enterprise is not responsible for the privacy practices, security or content of external websites.

We encourage you to review the privacy policies of those services before providing personal information.

15. Children

CodeNekt Enterprise is a business focused service and is not intended for children.

We do not knowingly collect personal data from children through this website.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements or data processing practices.

The latest version will be made available on this page together with its most recent update date.

17. Contact

For questions concerning this Privacy Policy or the processing of your personal data, contact:

Email: contact@codenekt.com